Our Shipping Policy

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day. You will receive an email confirmation once your order has been shipped.

Domestic Shipping (Bangladesh)

We offer reliable shipping across Bangladesh through our trusted courier partners.

Location	Delivery Time	Shipping Cost
Dhaka City	2–3 business days	৳70
Outside Dhaka	3–5 business days	৳150
Remote Areas	5–7 business days	৳150

International Shipping

We ship worldwide through DHL and FedEx. International shipping rates are calculated at checkout based on destination and package weight.

Region	Delivery Time	Shipping Cost
South Asia (India, Pakistan, Nepal)	5–7 business days	From ৳800
Middle East (UAE, Saudi Arabia)	7–10 business days	From ৳1,200
Europe & USA	10–14 business days	From ৳2,000

Order Tracking

Once your order ships, you'll receive a tracking number via email. Here's how to track your order:

1. Check your email for the shipping confirmation with tracking number
2. Visit our Track Order page or the courier's website
3. Enter your tracking number to see real-time updates

Delivery Issues

If you experience any issues with your delivery, please follow these steps:

1. Contact us within 48 hours of expected delivery date
2. Provide your order number and tracking information
3. Our team will investigate and resolve the issue within 2–3 business days